Know Before You Go

A 20% DEPOSIT IS REQUIRED TO BOOK (NON-REFUNDABLE)

Inclusions + Exclusions

Each of our salon services includes a wash. We are a relaxer free salon and do not work with clients who have a relaxer. We also do not provide frontal or closure services. To ensure the quality of our service, we do not service clients with extensions installed outside of our salon.

Cancellations/ Reschedules

We have a 2 day cancellation policy to avoid a charge. Cancellations made 1 day prior to a scheduled appointment is subject to a 50% charge of the scheduled service. Cancellations made after 3pm the day prior to an appointment, same day cancellations and no shows are responsible for 100% charge. Deposits are non-refundable or non-transferable.

Color + Extensions

A consultation and strand test is required for all new color clients. Extension service also require a consultation. During this time we discuss how and if we can achieve your desired results.Same day services are not available for these services. There is a $40 fee.

Payments

We do not accept cash payments at any of our locations. We have 100% contactless payment and a credit card must be on file to schedule, along with a deposit.

Late Policy

We respect our clients’ time, therefore we can only allow a 10-minute late grace period for punctuality. After that, the appointment will be cancelled & the full price of the scheduled service will be charged regardless of the services rendered.

Parking

Currently, there are both metered parking options in front of the salon and free parking available throughout the neighborhood. please plan according to ensure you allow time for parking. We recommend downloading the ParkMobile app in advance as well.